Enjoy Safe & Free Delivery!

Free shipping for domestic orders over £70

Free shipping for international orders over £150

Royal Mail shipping services at Psylo Fashion

 

Shipping Information

All orders are packed and shipped from Psylo's head office at London, United Kingdom. Following the latest measures introduced by the UK government in response to covid-19, we would like to reassure you of our commitments:

Your Delivery Address

Please provide us with a full shipping address, email address and contact number.

Delivery Times & Costs

* The cost of our delivery service depends on the weight and exact destination of your Psylo order. Use the 'shipping rates calculator' at checkout for exact delivery cost.

** Psylo deliveries will remain in place and are guaranteed. However, delivery times are not guaranteed and the times below are subject to delays due to the COVID-19 ongoing situation.

Destination Costs Time Service
Domestic - United kingdom FREE 1-2 days
Click & Collect
from our Camden shop
FREE for all orders over £70
1-5 days**
Royal Mail shipping services at Psylo Fashion
1st Class
From £3.40* 1-5 days**
Royal Mail shipping services at Psylo Fashion
1st Class
From £2.85* 1-5 days**
Royal Mail shipping services at Psylo Fashion
2nd Class
Europe FREE for all orders over £150 5-7 days**
Royal Mail shipping services at Psylo Fashion
International Business Parcel Tracked
From £6* 5-7 days**
Royal Mail shipping services at Psylo Fashion
International Business Parcel Tracked
Mexico From £30
5-7 days**
UPS shipping services at Psylo Fashion
International FREE for all orders over £150 5-9 days**
Royal Mail shipping services at Psylo Fashion
International Business Parcel Tracked
From £11* 5-9 days**
Royal Mail shipping services at Psylo Fashion
International Business Parcel Tracked

Where Is My Order?

After posting your order with the courier service, we will provide you with your tracking number and how to track your delivery via email. Make sure to add online_store@psylofashion.com to your email contacts to ensure you receive our emails. 

Alternatively, you can log in to your account anytime to check your 'order status' and delivery tracking. 

You can track your delivery here. You will need to tracking number provided to you via email.

Customs and Duties

If you live outside the United Kingdom/ European Union, you will be responsible for any IMPORT DUTIES, CLEARANCE FEES or BROKERAGE fees including any other additional charges. Psylo Fashion has no way of knowing what these charges will be as they vary by country and are based on the price you paid when purchasing on this website. You may use as external customs calculator to get an estimate of the additional charges by following this link: 

International Territories Customs Calculator: https://www.simplyduty.com/import-calculator/ 

Customs policies vary widely from country to country; please contact your local customs office for further information. Psylo Fashion is not responsible for any additional charges when they occur. You are responsible for providing any information required by customs to ensure the goods are cleared.

 Got a question or feedback? Contact us!

Spanish