Copy of Shipping & Delivery

Safe & Fast shipping with:

General Shipping Information

All our orders are packed in Psylo's head office, London, UK.

Orders are then sent by Royal Mail or DPD, for fast and secure delivery.

Orders are usually processed within 48 hours of receipt.

However, please note that during busy periods such as seasonal occurrences, promotional sales, or any circumstances beyond our control such as adverse or catastrophic weather conditions, processing may take longer and certain services may be permanently or temporarily discontinued.

After posting an order with the courier service, we will provide you with your tracking number.

 

Your Delivery Address

Please provide us with a full shipping address, email address and contact number.

Please note DPD are unable to deliver to P.O. Box addresses so please provide a home or business address.

 

For more information on shipping to YOUR COUNTRY, click or scroll below: 

UK SHIPPING INFORMATION

EU SHIPPING INFORMATION

WORLDWIDE SHIPPING INFORMATION

 

 

UK Shipping Information :

     Country Cost Courier Time Comment
    United Kingdom
    FREE ??? ??? Order over £70
    £5 DPD logo
    1 day
    up to 1kg
    £5.5
    DPD logo
    1 day
    up to 5kg
    £7.25 Royal Mail Parcelforce logo
    Express 24
    up to 31kg
    £6.60
    Royal Mail Parcelforce logo
    Express 48
    up to 31kg

    * Next Day Deliveries: Our daily, weekday DPD delivery collections are at 16:00.  

    Order before 15:00 to receive your order next day.

    Orders made after 3pm will be dispatched the day after (excludes Sundays & Bank Holidays).

    Order by Friday 15:00 to receive your order "next day" service with DPD on Saturday or Sunday.

    Orders made after Friday 15:00 will be processed on Monday.

    Postcode restrictions apply. 

    Got a question or feedback? Contact us!

     

    EU Shipping Information

    The cost of our European delivery service depends on the destination and service you choose upon checkout.

    Deliveries will be made within 1-5 working days after your order has been shipped, depending upon the destination.

    All European shipments are sent as 'Tracked & Signed'

    Scroll down for more information on shipping to your country.

     

    Shipping to EU countries in alphabetical order:

     Country Weight Courier Cost Time
    A

     

    Austria

    • Free Shipping on all orders over £200
    • 3 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.00kg : £13
    • We also offer delivery via Royal Mail/ ParcelForce EuroPriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Belgium

    • Free Shipping on all orders over £200
    • 2 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.00kg : £7.5
    • 4 Days delivery via DPD Direct Courier Service, for packages between 0.0-20.00kg : £8
    • We also offer delivery via Royal Mail/ ParcelForce EuroPriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Bulgaria

    • Free Shipping on all orders over £200
    • 4-7 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.00kg : £8
    • We also offer delivery via Royal Mail/ ParcelForce EuroPriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Croatia

    • Free Shipping on all orders over £200
    • 4-7 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £19.5
    • We also offer delivery via Royal Mail/ ParcelForce EuroPriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Czech Republic

    • Free Shipping on all orders over £200
    • 3-4 Days delivery via DPD Courier Service, for packages between 0.0-31.0kg : £14
    • We also offer delivery via Royal Mail/ ParcelForce EuroPriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Denmark

    • Free Shipping on all orders over £200
    • 3 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £9.6
    • We also offer delivery via Royal Mail/ ParcelForce EuroPriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Estonia

    • Free Shipping on all orders over £200
    • 4-5 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £19.5
    • We also offer delivery via Royal Mail/ ParcelForce EuroPriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Finland

    • Free Shipping on all orders over £200
    • 4-5 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £17
    • We also offer delivery via Royal Mail/ ParcelForce EuroPriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    France

    • Free Shipping on all orders over £200
    • 2-3 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £9.5
    • 3-5 Days delivery via DPD Direct Courier Service :

    For packages between 0.0-0.5kg : £8

    For packages between 0.51-1.0kg : £8.5

    For packages between 1.01-1.5kg : £9

    For packages between 1.51-2.0kg : £9.5

    For packages between 2.01-2.5kg : £10

    For packages between 2.51-3.0kg : £10.5

    For packages between 3.01-3.5kg : £11

    For packages between 3.51-4.0kg : £11.5

    For packages between 4.01-4.5kg : £12

    For packages between 4.51-5.0kg : £13

    • We also offer delivery via Royal Mail/ ParcelForce EuroPriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Germany

    • Free Shipping on all orders over £200
    • 2-3 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £7.5
    • 4 Days delivery via DPD Direct Courier Service :

    For packages between 0.0-0.5kg : £6

    For packages between 0.51-1.0kg : £6.5

    For packages between 1.01-1.5kg : £7

    For packages between 1.51-2.0kg : £7.5

    For packages between 2.01-2.5kg : £8

    For packages between 2.51-3.0kg : £8.5

    For packages between 3.01-3.5kg : £9

    For packages between 3.51-4.0kg : £9.5

    For packages between 4.01-4.5kg : £9.5

    For packages between 4.51-5.0kg : £10

    • We also offer delivery via Royal Mail/ ParcelForce EuroPriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Greece

    • Free Shipping on all orders over £200
    • 4-9 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £23.5
    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Hungary

    • Free Shipping on all orders over £200
    • 4 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £19
    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Iceland

    • Free Shipping on all orders over £350
    • 4-6 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £48.5
    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Italy

    • Free Shipping on all orders over £200
    • 3-4 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £14
    • 6 Days delivery via DPD Direct Courier Service :

    For packages between 0.0-0.5kg : £9.5

    For packages between 0.51-1.0kg : £10

    For packages between 1.01-1.5kg : £10.5

    For packages between 1.51-2.0kg : £11

    For packages between 2.01-2.5kg : £11.5

    For packages between 2.51-3.0kg : £12

    For packages between 3.01-3.5kg : £12.5

    For packages between 3.51-4.0kg : £13

    For packages between 4.01-4.5kg : £13.5

    For packages between 4.51-5.0kg : £13.5

    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Latvia

    • Free Shipping on all orders over £200
    • 4-6 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £23.5
    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Lithuania

    • Free Shipping on all orders over £200
    • 4-6 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £23.5
    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Luxemburg

    • Free Shipping on all orders over £200
    • 2 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £7.5
    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Netherlands

    • Free Shipping on all orders over £200
    • 2 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £8
    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Poland

    • Free Shipping on all orders over £200
    • 4 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £19
    • DPD Air Classic Courier Service :

    For packages between 0.0-0.5kg : £29

    For packages between 0.51-1.0kg : £31

    For packages between 1.01-1.5kg : £33

    For packages between 1.51-2.0kg : £35

    For packages between 2.01-2.5kg : £37

    For packages between 2.51-3.0kg : £39

    For packages between 3.01-3.5kg : £41

    For packages between 3.51-4.0kg : £43

    For packages between 4.01-4.5kg : £45

    For packages between 4.51-5.0kg : £47

    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Portugal

    • Free Shipping on all orders over £200
    • 4 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £13.5

     

    Romania

    • Free Shipping on all orders over £200
    • 4-6 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £23.5
    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Slovakia

    • Free Shipping on all orders over £200
    • 3-4 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £14

     

    Slovenia

    • Free Shipping on all orders over £200
    • 4-5 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £14
    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Spain

    • Free Shipping on all orders over £200
    • 3-4 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £11
    • 5 Days delivery via DPD Direct Courier Service :

    For packages between 0.0-0.5kg : £7.5

    For packages between 0.51-1.0kg : £8

    For packages between 1.01-1.5kg : £8.5

    For packages between 1.51-2.0kg : £9

    For packages between 2.01-2.5kg : £9.5

    For packages between 2.51-3.0kg : £10

    For packages between 3.01-3.5kg : £10.5

    For packages between 3.51-4.0kg : £11

    For packages between 4.01-4.5kg : £11.5

    For packages between 4.51-5.0kg : £12

    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Sweden

    • Free Shipping on all orders over £200
    • 4-5 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £19
    • We also offer delivery via Royal Mail/ ParcelForce Europriority Home/Business, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Got a question or feedback? Contact us!

      

     

    Worldwide/ outside EU Shipping Information

    Psylo offers delivery services worldwide.

    The cost of our international delivery service depends on the destination and service you choose upon checkout.

    Deliveries will be made within 4-15 working days after your order has been shipped.

    Customs and Duties

    Please note that customers outside the EU will be responsible for any IMPORT DUTIES, CLEARANCE FEES or BROKERAGE fees including any other additional charges.

    Sometimes goods may be subject to delays, due to customs or weather. The customer is responsible for providing any information required by customs to ensure the goods are cleared.

    * Important message to customers located in Brazil - due to the new customs regulation in Brazil the customer must provide us with a  CPF - Cadastro de Pessoas Fisicas.

    To obtain the CPF form please contact your customs office.

     

    Shipping to EU countries in alphabetical order:

    Australia

    • Free Shipping on all orders over £350
    • 9 Days delivery via DPD Direct Courier Service :

    For packages between 0.0-0.5 kg : £10

    For packages between 0.51-1.0 kg : £13

    For packages between 1.01-1.5 kg : £16

    For packages between 1.51-2.0 kg : £19

    For packages between 2.01-2.5 kg : £22

    For packages between 2.51-3.0 kg : £25

    For packages between 3.01-3.5 kg : £28

    For packages between 3.51-4.0 kg : £31

    For packages between 4.01-4.5 kg : £34

    For packages between 4.51-5.0 kg : £37

    • We also offer delivery via Royal Mail Signed Service/ ParcelForce Global Express, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Canada

    • Free Shipping on all orders over £350
    • 6 Days delivery via DPD Direct Courier Service :

    For packages between 0.0-0.5kg : £17

    For packages between 0.51-1.0kg : £19.5

    For packages between 1.01-1.5kg : £22

    For packages between 1.51-2.0kg : £24.5

    For packages between 2.01-2.5kg : £27

    For packages between 2.51-3.0kg : £29.5

    For packages between 3.01-3.5kg : £32

    For packages between 3.51-4.0kg : £34.5

    For packages between 4.01-4.5kg : £37

    For packages between 4.51-5.0kg : £40

    Chile

    • Free Shipping on all orders over £350
    • 5-7 Working Days delivery via Royal Mail Signed Courier Service, for packages between 0.0-2.00kg : price to be calculated at checkout.

    China

    • Free Shipping on all orders over £350
    • 5-9 Days delivery via DPD Direct Courier Service :

    For packages between 0.0-0.5kg : £10.5

    For packages between 0.6-1.0kg : £17

    For packages between 1.01-1.5kg : £21

    For packages between 1.51-2.0kg : £25

    For packages between 2.01-2.5kg : £29

    For packages between 2.51-3.0kg : £33

    For packages between 3.01-3.5kg : £37

    For packages between 3.51-4.0kg : £41

    For packages between 4.01-4.5kg : £45

    For packages between 4.51-5.0kg : £49

     

    Israel

    • Free Shipping on all orders over £350 via Royal Mail Track & Signed service (5-7 working days)
    • 5 Days delivery via DPD Direct Courier Service :

    For packages between 0.0-0.5kg : £13

    For packages between 0.51-1.0kg : £16.5

    For packages between 1.01-1.5kg : £20

    For packages between 1.51-2.0kg : £23.5

    For packages between 2.01-2.5kg : £27

    For packages between 2.51-3.0kg : £30.5

    For packages between 3.01-3.5kg : £34

    For packages between 3.51-4.0kg : £37.5

    For packages between 4.01-4.5kg : £41

    For packages between 4.51-5.0kg : £44.5

    • We offer delivery via Royal Mail for packages between 0.0-2.00kg : price to be calculated at checkout.

    Please note: if you are ordering more than 3 items, we recommend choosing Royal Mail as your delivery option.

     

    New Zealand

    • Free Shipping on all orders over £350
    • 10-15 Days delivery via Royal Mail Courier Service, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Norway

    • Free Shipping on all orders over £350 via Royal Mail Tracked service (5-7 working days)
    • 4-6 Days delivery via DPD Classic Courier Service, for packages between 0.0-31.0kg : £48.5
    • DPD Air Classic Courier Service :

    For packages between 0.0-0.5kg : £29

    For packages between 0.51-1.0kg : £31

    For packages between 1.01-1.5kg : £33

    For packages between 1.51-2.0kg : £35

    For packages between 2.01-2.5kg : £37

    For packages between 2.51-3.0kg : £39

    For packages between 3.01-3.5kg : £41

    For packages between 3.51-4.0kg : £43

    For packages between 4.01-4.5kg : £45

    For packages between 4.51-5.0kg : £47

    • We also offer delivery via Royal Mail for packages between 0.0-2.00kg : price to be calculated at checkout.

    Please note: if you are ordering more than 3 items, we recommend choosing Royal Mail as your delivery option.  

     

    Russia

    • Free Shipping on all orders over £350
    • 10-15 days delivery via Royal Mail International Track & Sign or ParcelForce Global Express Courier Services, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Switzerland

    • Free Shipping on all orders over £350 via Royal Mail Tracked service (5-7 working days)
    • 3 Days delivery via DPD Classic Courier Service for packages between 0.0-31.0kg : £38
    • We also offer delivery via Royal Mail for packages between 0.0-2.00kg : price to be calculated at checkout.

    Please note: if you are ordering more than 3 items, we recommend choosing Royal Mail as your delivery option.

     

    United Arab Emirates

    • Free Shipping on all orders over £350
    • 3-5 Days delivery via DPD Direct Courier Service :

    For packages between 0.0-0.5kg : £8.5

    For packages between 0.51-1.0kg : £10.5

    For packages between 1.01-1.5kg : £12.5

    For packages between 1.51-2.0kg : £14.5

    For packages between 2.01-2.5kg : £16.5

    For packages between 2.51-3.0kg : £18.5

    For packages between 3.01-3.5kg : £20.5

    For packages between 3.51-4.0kg : £22.5

    For packages between 4.01-4.5kg : £24.5

    For packages between 4.51-5.0kg : £26.5

    • We also offer delivery via Royal Mail/ ParcelForce Global Express, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    The United States

    • Free Shipping on all orders over £350
    • 7 Days delivery via DPD Direct Courier Service :

    For packages between 0.0-0.5kg : £14.5

    For packages between 0.51-1.0kg : £16.5

    For packages between 1.01-1.5kg : £18.5

    For packages between 1.51-2.0kg : £20.5

    For packages between 2.01-2.5kg : £22.5

    For packages between 2.51-3.0kg : £24.5

    For packages between 3.01-3.5kg : £26.5

    For packages between 3.51-4.0kg : £28.5

    For packages between 4.01-4.5kg : £30.5

    For packages between 4.51-5.0kg : £32.5

    • We also offer delivery via Royal Mail/ ParcelForce Global Express, for packages between 0.0-2.00kg : price to be calculated at checkout.

    All Other Countries

    • Free Shipping on all order over £350
    • We offer delivery via RoyalMail Track & Signed service/ ParcelForce Global Express, for packages between 0.0-2.00kg : price to be calculated at checkout.

     

    Got a question or feedback? Contact us!